I keep getting phone calls from 702-520-1355 and 954-692-7602. The first time I answered the female caller identified herself as calling from an "auto warranty center." I asked if she was making a telemarketing call to which she replied in the affirmative. I asked her to place my number on their do not call list, she said she would and thanked me for my time.
Almost every weekday since I've gotten another call from the same number; I let them all ring to voicemail -- no message is left.
When I return the call the number rings several times before a computer picks up and gives me options to have my number removed from their call list, which I've done, and it obviously doesn't work.
There are two "loopholes" that prevent me from taking them to court and claiming my damages:
- My wife and I just bought a new (previously owned) van, I assume the company that we bought it from sold our information to this company, which might be construed as "doing business with" them (probably not, but it could be argued). If you do business with a company (i.e., your local telco) you cannot sue them under the telemarketing statues because they do business with you, even if the call is advertising a product or service that they offer.
- They call me at work, on my work line (not at home, or on my personal cell line). I don't own this line, so it could be argued that I'm not the damaged party, and my employer would have to take action against them -- which I doubt they'd do.
So, I'll call the company that sold us the van and tell them to discontinue selling/trading/giving away our information, and to track down whomever they've sold/traded/given our information to and get them to stop. If they don't or are unwilling to do so I'll let all ya'll know who it is so you can have that information available before you do business with them.
I'll send them a copy of this before I "out them" so I can get their official comment as well... Stay tuned.
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They called again, it's an auto-dialer, so I had to listen to their message and press "1" (I think) to get to a service representative, which took about a minute of being on hold. When I finally got through a female asked me if she could get the make, model, and year of my vehicle; I told her "no, but you can tell me how I can get off your call-list." I was stern, but polite and professional.
Without a word, she hung up.
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Update:
I just got a call from 954-692-7602, same recording which says basically "Your automotive warranty has expired, it's not too late to extend coverage. This is your last followup notice and you will not be called again. Press #1 to talk with a representative, press #2 to have your name permanently removed from our call-back list."
This time (since I've already gone through the "take me off your list" option previously, I opted to talk with a rep again (last time I asked them to remove me from their list and she hung up), this time when asked (by a male) what the year make and model of my car were I responded that it's a 2008 Tesla Roadster. He said, "okay, let just a moment [clack clack clack -- busy signal]." They'd hung up yet again, apparently a 2008 is too new a vehicle to worry about (or they couldn't find the Tesla Roadster in their database). In any event, there's another call that I got and was hung up on. Total time wasted on the phone and to document it: 5 minutes.
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On a related note, as a way to set up a legal defense (if need be), by way of public notice any person, entity, company, or dialer related to and/or affiliated with the aforementioned phone numbers and/or solicitations of automotive warranty products/services is hereby given notice to cease and desist any and all contact with me via any means or methods of contact (including, but not limited to) my work phone number.
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